Address: 537 Consortium Ct, London, ON N6E 2S8, Canada

Phone: +1 519 471 2322

Price Range: $$$$

Website: http://www.londongolfclub.ca/

London Golf Club

The London Golf Club offers an intriguing proposition for golfers in the London, ON area with its promise of great rates and access to a variety of courses. However, the experience comes with a few caveats that you should be prepared for.

Let's begin with the positives. The club provides access to over 45 area courses, making it a versatile option for those who like to play different venues. Additionally, the membership allows for up to 7 days advance booking, which can be quite convenient. The pricing structure offers preferred rates and Loyal-Tee Points that can be redeemed for free rounds—definitely a plus for avid golfers.

The booking process is fairly straightforward. You can use their online system or smartphone app to secure your tee times, and the instructions for updating payment information or canceling a round are clear and user-friendly. This makes managing your golfing schedule easy and accessible.

However, where London Golf Club falls short is in customer service and value for money. Multiple members have voiced their frustrations regarding the refund policy, especially for cancellations on the day of play due to unforeseen circumstances. Instances such as serious accidents or sudden illness have not been met with understanding, and members have often been denied refunds or credits. This rigid policy can be particularly vexing in a game where so much is left to chance, including the weather.

Catherine David, who handles customer service, has received negative feedback for her alleged dismissive approach to member concerns. This has added to the dissatisfaction among the club’s patrons. Moreover, the increase in membership prices and a decrease in value credits for each round have left many feeling that the membership no longer provides the expected value.

Amenities-wise, the club doesn't seem to offer any standout features or signature holes that make it unforgettable. The overall experience relies heavily on the variety of courses it provides rather than any unique attributes of the club itself.

The dress code and booking policies are standard. You can book up to seven days in advance and are required to cancel at least one day prior to avoid penalties. Weather cancellations are only allowed if you email them before your scheduled tee time, which means the policy is quite strict.