Address: 855 Wellington Road South, London, Ontario N6E 3N5, Canada

Phone: +1 519 668 7900

Price Range: $$$$

Website: https://www.ihg.com/holidayinn/hotels/us/en/london/yxulo/hoteldetail

Holiday Inn & Suites London, an IHG Hotel

Holiday Inn Hotel & Suites London, an IHG Hotel, is a laid-back lodging option perfect for both leisure and business travelers. Located conveniently close to major highways and just a short drive from downtown London, Ontario, it offers easy access to popular attractions such as Budweiser Gardens and Westminster Ponds.

The hotel boasts 144 recently refurbished rooms that are well-maintained despite the ongoing renovations. Amenities such as free WiFi, a mini-fridge, coffee machine, and a flat-screen cable TV are standard in all rooms. Guests particularly appreciate the clean and spacious rooms, coupled with comfortable beds that ensure a restful night's sleep. The standout feature here is undoubtedly the excellent staff, who provide top-notch customer service. Several guests highlighted their positive experiences with front desk staff who were both professional and accommodating.

One aspect to be aware of is the potential for noise on weekends due to the influx of hockey and baseball teams. If you are seeking a peaceful escape, you might want to avoid weekend bookings, as it can get quite lively. However, the staff's ability to manage complaints efficiently even under pressure is commendable.

The hotel features an indoor pool and a well-equipped gym, which are both highly praised for their cleanliness and maintenance. If you're someone who likes to keep up with their fitness routine even while traveling, the gym here won't disappoint. The on-site Greek restaurant/bar offers a decent selection of food and drinks, making it convenient for those who prefer to dine in.

While there are many positives, the hotel has its fair share of room for improvement. Some guests have mentioned the dated look of certain rooms and issues such as broken ice machines on certain floors. These are areas the management could look into as part of their ongoing renovations.

For those planning to book, check-in is from 3:00 PM and check-out is at 12:00 PM. The minimum check-in age is 18, and the hotel offers free parking, which is a considerable perk in this area. Reservations can be made online or by calling their hotline. They have a flexible cancellation policy, which allows for full refunds on certain rates if canceled within the specified period.