Address: 738 Exeter Road, London, Ontario, Canada, N6E 1L4

Phone: +1 519 680 5151

Price Range: $$$$

Website: https://londontravelinn.com/

London Travel Inn

London Travel Inn, located at 738 Exeter Road, offers simplicity and affordability for travelers passing through London, Ontario. Situated conveniently close to the 401 highway and within walking distance to numerous restaurants and shopping centers, the hotel presents an appealing location advantage. Owned by an Indian couple who manage to keep the place fairly clean and secure, this hotel caters mainly to budget-conscious travelers.

The hotel features a straightforward range of amenities, including a fitness room, complimentary breakfast, and parking. However, it should be noted that the fitness room is quite basic and the breakfast offered isn’t exactly gourmet but aligns with the budget-friendly nature of the property. The Wi-Fi service is appreciated, even though it can be spotty during peak times.

Rooms range from standard accommodations to Jacuzzi suites. However, not all guests have found the Jacuzzi suites up to the mark. Issues with lukewarm water and non-functional TVs have been reported. While the rooms are described as spacious by some, others note that they feel outdated with some worn-out furnishings and malfunctioning amenities such as broken curtains and missing alarm clocks. Cleanliness varies, with some guests encountering bedbugs or beetles, while others were pleasantly surprised by the cleanliness.

Customer service seems to be a mix here. The manager is described as a friendly and diligent individual, though occasionally stressed due to challenging guests. Front desk services have helped some guests in tricky situations, including immediate assistance after unforeseen incidents, but others found the staff unresponsive or rude. Security can be a concern too, especially for solo female travelers due to specific unsettling incidents and nocturnal disturbances.

Interestingly, London Travel Inn doubles up as an event space. The property includes 800 square feet of meeting room space, capable of accommodating 28 conference or banquet guests. This may provide a hiccup-free stay if your visit coincides with an event, so it’s good to check in advance.

Despite its central location and being within driving distance of popular spots like White Oaks Mall and the University of Western Ontario, the surrounding area occasionally suffers from an unpleasant sewage smell, which is beyond the hotel's control. Additionally, those traveling with pets should be prepared to shell out $20 extra per night in addition to a $200 cash deposit if a credit card isn’t available.

Booking, reservation, and cancellation policies are fair, with the hotel offering free cancellation for most rates. However, refund issues have been reported, so it’s prudent to confirm all details at check-in.