Traveller Tips
Check the amenities
Verify that key amenities like the hot tub and pool are operational before booking.
Request a renovated room
Ask for a newly renovated room to avoid being placed in older, possibly less clean rooms.
Be prepared for breakfast
Expect a basic breakfast and perhaps crowded conditions in the dining area.
Parking
Take advantage of the hassle-free parking, which is one of the few positives consistently noted by guests.
Safety
Be mindful of window locks if you're traveling with children and ensure your room is secure.
Select Ammenities
Free Wi-Fi
Complimentary high-speed internet access available throughout the hotel.
Complimentary breakfast
Includes a variety of hot and cold breakfast items.
Heated indoor pool
A well-maintained heated pool for year-round swimming, although amenities may vary.
Local shuttle
Free shuttle service to nearby areas, adding convenience for local travel.
Fitness Center
A well-equipped gym available 24/7 for hotel guests.
24/7 Laundry
Laundry facilities are available at all hours for guest use.
BBQ Grills
Outdoor grills available for guest use, ideal for family gatherings.
Pet Friendly
Allows dogs only, up to 80 pounds, with a fee of $75 per stay.
Kitchenettes
Every room includes a small kitchenette with essential appliances.
Contact Information
Address: 300 West Romeo B Garrett Avenue, Peoria, Illinois, 61605, United States
Phone: +1 309 673 7829
Price Range: $$$$
Website: https://www.ihg.com/staybridge/hotels/us/en/peoria/piadt/hoteldetail
❤️ Peoria Review
Staybridge Suites Peoria-Downtown
Situated on 300 W Romeo B Garrett Avenue in Peoria, Illinois, Staybridge Suites Peoria-Downtown promises a modern staying experience but seems to falter in a few critical areas. This IHG hotel offers plenty of potential with amenities such as free Wi-Fi, a complimentary breakfast, a local shuttle service, and a heated indoor pool. However, recent renovations and ongoing construction efforts appear to be a double-edged sword for guests.
One of the standout features of Staybridge Suites Peoria-Downtown is its prime location, placing you within walking distance of the Peoria Civic Center and The Landing. This makes the hotel particularly convenient for attending events or exploring downtown Peoria. The rooms are a decent size and come equipped with a kitchenette, which is a boon for extended stays. They also offer a functional yet simple decor that focuses on comfort rather than luxury.
The hotel has undergone and continues to undergo renovations, which is both a pro and a con. Some guests have experienced newly renovated rooms that are clean and comfortable. Unfortunately, ongoing construction creates an unsettling atmosphere in common areas, and some guests have reported mold visible in the lobby. Another major issue is the broken amenities. Reviews suggest that the hot tub is not operational and has even been filled with dirt and trash, which is particularly concerning for guests who booked the hotel specifically for the hot tub.
When it comes to staff interactions, experiences vary. Some guests found the staff extremely helpful and friendly, which somewhat compensates for the other shortcomings. However, there are multiple reports of managerial negligence, such as billing errors and lack of communication regarding broken amenities and services.
The breakfast offering is passable but uninspiring, serving the standard 3-star U.S. options with single-use plates and cutlery. Guests have reported that breakfast items are not always replenished promptly, and the dining area is often crowded due to its small size. Some guests have resorted to eating breakfast in their rooms.
Security and cleanliness are additional concerns. Reports indicate that window locks don't function properly, which could be a safety risk, especially for families with children. The cleaned rooms vary from 'almost spotless' to 'barely touched,' showing inconsistency in housekeeping standards. The hotel's pandemic-related cleanliness practices also seem inadequate, given the influx of negative reviews regarding dirty rooms and common areas.
The hotel amenities include a fitness room, 24/7 laundry services, BBQ grills, and social evening receptions. These offerings are great in theory but failed to deliver a satisfactory experience for many guests. The indoor pool, while a nice touch, was also mentioned alongside the non-functional hot tub, adding to the list of grievances.
For an IHG property, the Staybridge Suites Peoria-Downtown does not quite meet the expectations often associated with the brand. The combination of ongoing construction, unkept common areas, and broken amenities makes it hard to recommend, despite its otherwise convenient location and friendly frontline staff.
