Ohio Turnpike Takes Action Against Toll Payment Scams - Late Fees Suspended

In a significant move, the Ohio Turnpike has announced the suspension of all late fees, collections, and Ohio BMV registration holds. This decision comes in response to an increase in customer complaints about unpaid toll invoices.

Since July, there have been an alarming number of reports from Ohio Turnpike customers being targeted by scammers. These fraudsters have been reaching out through text messages, falsely claiming outstanding toll payments. The Ohio Turnpike has issued multiple warnings to keep customers informed about this ongoing scam.

In light of the increased scam activity, the Ohio Turnpike Customer Service Center has experienced exceptionally high call volumes. To combat this, they have simplified the process for customers who wish to discuss their invoices.

If you receive an invoice and think it might be fraudulent, follow these steps to get in touch with a customer service representative: First, visit the website at ezpassoh.com. Next, click on the 'Contact Us' tab and submit the online form provided. A customer service representative will then contact you via email or phone to assist you.

The Ohio Turnpike is committed to ensuring the safety and security of its customers. By suspending late fees and collections, the agency aims to reduce the stress and confusion caused by these scams, providing a more streamlined and protective experience for everyone involved. Stay alert and always verify any toll payment requests you receive to avoid falling victim to these scams.