Address: 3440 Secor Road, Toledo, OH 43606, United States

Phone: +1 419 214 4700

Price Range: $$$$

Website: https://www.ihg.com/holidayinnexpress/hotels/us/en/toledo/tolws/hoteldetail

Holiday Inn Express & Suites Toledo West, an IHG Hotel

Holiday Inn Express & Suites Toledo West is a solid choice for travelers seeking clean and comfortable accommodations in Toledo, Ohio. Located at 3440 Secor Road, its proximity to the University of Toledo and Franklin Park Mall makes it convenient for both tourists and those visiting the university.

The hotel offers a range of modern rooms designed to cater to different needs, including mobility-accessible options. However, it's worth noting that the beds in all rooms are quite high, which might be an issue for some guests, particularly the elderly or those with accessibility concerns.

The amenities here are commendable. There's a heated indoor pool, a fitness room, and complimentary breakfast that includes some standout items like fresh baked waffles and individually wrapped cinnamon rolls. The common areas and rooms are consistently reported as very clean. The hotel also provides free Wi-Fi access in both public and private areas, and there's ample complimentary parking available.

While the hotel claims to be pet-friendly, there have been conflicting reports from guests about its pet policy. It's advisable to call ahead and confirm the details if you plan to bring your pet along.

Regarding service, the staff at Holiday Inn Express & Suites Toledo West generally receives high praise. They are noted for being friendly and accommodating, sometimes going above and beyond to meet guests' needs. For instance, they’ve been known to adjust breakfast times to ensure athletes could eat before early events.

For those traveling for business, the hotel offers business services, including fax and photocopying capabilities. There is also a meeting space available, though it's modest in size. The hotel maintains an eco-friendly policy, adding a touch of sustainability to your stay.

In terms of room types, guests have various options ranging from standard rooms to suites with features like walk-in showers and pillow-top mattresses. Despite the high beds, the rooms are generally well-appointed with modern conveniences such as coffee makers, mini-fridges, and microwaves. However, some minor complaints include noisy air conditioning units and the absence of a room safe.

Booking and cancellation policies are fairly straightforward. Group block policies may vary, but individual reservations can be canceled up to 24 hours in advance without incurring a charge. Check-in is at 3:00 p.m., and check-out is at 11:00 a.m.

In summary, if you're looking for a moderately priced, comfortable hotel in Toledo with a decent array of amenities and friendly service, Holiday Inn Express & Suites Toledo West is worth considering. Just be aware of the high beds and confirm pet policies if needed.